Cancellation & Refund Policy

Plans

Plans are billed monthly or yearly, in advance (yearly costs ten months' price — two months free). You can cancel at any time from your billing settings or by writing to us. Cancelling stops all future charges, and your plan keeps working until the end of the month or year you have already paid for.

We don't refund a billing period that has already started — a month, or a year on yearly billing — in full or in part.

One-time report (₹499)

If we can't deliver the report you paid for, we refund the full ₹499.

How refunds are paid

Refunds go back to the card, UPI or bank account you paid with, through our payment partner Razorpay. They usually reach you within 5–7 working days, depending on your bank.

Delivery

Aurvikon is software delivered online; nothing is shipped. Your plan starts as soon as the payment succeeds. The one-time report's scan starts by itself after payment, and the report appears in your dashboard when it finishes.

Contact

To cancel or ask about a refund, write to support@aurvikon.com with the email you signed up with and, for a refund, the Razorpay payment ID.